Support
We're here to help you
Contact Us
If you need assistance with GForms ShortLinks, have questions, or encounter any issues, please don't hesitate to reach out to our support team.
Email Support
Support Email: support@gforms.click
We typically respond within 24-48 hours during business days.
Common Questions
How do I create a shortlink?
You can create shortlinks in two ways:
- Use our web interface at gforms.click/create-link
- Install our Chrome extension for quick access from your browser
What types of URLs can I shorten?
GForms ShortLinks is designed exclusively for Google Forms URLs. We support:
- docs.google.com/forms/ URLs
- forms.gle/ URLs
How do I view analytics for my shortlinks?
After logging in, navigate to your dashboard or links page to view detailed analytics including click counts, geographic data, and more.
I'm having trouble with the Chrome extension
If you're experiencing issues with the Chrome extension:
- Make sure you're logged in through the web interface first
- Check that you've granted the necessary permissions
- Try reloading the extension or restarting your browser
- Contact support with details about the issue
What are the quota limits?
Quota limits vary by plan:
- FREE: 10 links per day, 200 per month
- PREMIUM: Unlimited daily, 600 links per month
- ENTERPRISE: Unlimited links
Visit our pricing page for more details.
Before Contacting Support
To help us assist you more quickly, please include the following information in your email:
- Your account email address
- A detailed description of the issue or question
- Steps to reproduce the problem (if applicable)
- Screenshots or error messages (if available)
- Your browser and operating system information
Need Immediate Help?
Send us an email at support@gforms.click
We're committed to providing you with the best support experience possible.